" Your Customer Doesn't Care How Much You Know, Until They Know How Much You Care "

when our founder, Aileen, was distressed with severe cystic acne (one of the worst forms of acne) and hormonal imbalance. It was mortifying to speak with someone - only to notice their eyes are wandering towards her acne during the conversation. It impacted her self-esteem and confidence level when facing others. 

It took many trial and error before success came; she discovered that there are other factors that play a part in our skin’s overall health, like stress, diet, environment, lifestyle, and skincare routine.

Having experienced her lowest of the low with her skin, Aileen established Nydia with a passionate purpose to help others who are also facing skin problems; hindering their self-esteem to speak with confidence.

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Here at Nydia, our main priority is to help customers understand their skin, assist in identifying their main concerns and work hand-in-hand towards their skin goals.

We take clear communication very seriously - this is to avoid miscommunication and also to provide a comfortable & stress-free environment for customers to relax during their treatment and time with us.